How Do I Get In Touch Regarding Orders?
Contact us via email@example.com
How do I know APH Supplements products are legitimate?
We have third-party lab results which can be available upon request
Do you offer a wholesale discount for bulk buying?
Yes. Just email us at firstname.lastname@example.org and request the amount you need for wholesale purposes and we will adhere to offer a great price.
How long will my order take to arrive?
We adhere to send everything the next working day from your purchase. Everything is sent royal mail tracked and signed for and tracking numbers will be provided once we have shipped your item.International orders will take between 5-10 working days. UK orders will take a maximum of 3-5 working days.
Can I amend my order once placed?
We are really quick at packing your order, which means that we would be unable to change your order once you have made it. This includes changing the delivery option, delivery address or products in the order.
Am I eligible for a Refund on Lost Products?
Each customer is provided a tracking number and signed for service. Any parcels that are undelivered or not returned back to us unopened are unavailable for a full refund. We accept no responsibility for lost parcels in transit & will have to be followed up with the courier service by the customer.
Customs Issues/ Brexit?
We still ship worldwide although some countries are charging customs tax due to Brexit so please check your location in correspondence to that. Any parcel that is seized by customs is unfortunately out of our hands and a Refund is ineligible unless the parcel is returned to us.